We received an announcement from 3Shape TRIOS that TRIOS scanners should be updated before the end of the week, otherwise they may cease to function after Saturday, February 18, 2017.
In their announcement, 3Shape said, “We have identified a critical software certification issue that, unless patched immediately, will render all TRIOS software inactive by Saturday, February 18th 23:59 GMT.”
To run the patch on your system, do a regular software update check on your TRIOS system and install it. Please be sure you run the update and install it before Saturday evening.
To check for updates on your system, login to your TRIOS account and go to the Configuration page. Go to the General section. Next, click on the Check for Upgrades button to see if there is an update available for your system. Once the upgrade is downloaded, you will receive a notification. Press Upgrade to proceed with the installation and follow the onscreen prompts.
If you have questions or need help upgrading your system, please contact your 3Shape reseller.