Current Openings –

Systems Integrator

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As part of our IT department, you combine various and sometimes disparate subsystems into unified wholes, useful in accomplishing overall business objectives. You compare vendor and subcontractor bids to determine ideal subsystem prices, assess existing infrastructural capacity, and present to key stakeholders regarding needs and capabilities. Our ideal candidate has considerable professional experience in an IT-relevant role, in addition to experience with project management and vendor relationships.

If you are an individual with similar experience listed here, please consider applying. Experience and skills combined with commitment to our core and core values is key to continuing to have a successful team.

Job Duties Include:

  • Analyze existing systems and infrastructure to determine upgrade needs and integration possibilities
  • Combine subsystems into cohesive units to better support business objectives
  • Communicate with vendors to determine ideal subsystem pricing and sourcing
  • Report to leadership and key stakeholders regarding infrastructure capabilities

Examples of Duties/Knowledge & Skills:

  • Provides oversight combine various and sometimes disparate subsystems into unified wholes
  • Maintains, supports, and creates a unified system and continues with upgrading systems and applications
  • Supervises the work of assigned personnel including assigning and reviewing work, providing guidance, and conducting performance evaluations
  • Trains and assists other employees in the use of the various server applications
  • Works with users to document business requirements evaluate software systems, select appropriate solutions, and implement
  • Coordinates and assists in planning and feasibility/requirements analysis to determine the viability for proposed systems
  • Prepares the format of input and output documents, screens, and files
  • Writes technical specifications and uses the quality assurance (QA) to document quality practices and procedures
  • Develop and provide communication standards for the Systems Analyst Group
  • Assist in preparation and management of vendor contracts
  • Performs related work as required

Qualifications:

  • At least five years of experience in an IT-related role, preferably with leadership responsibilities
  • A bachelor’s degree in computer science or a relevant field, or commensurate experience
  • Experience with project management and product and software development
  • Proficiency with SQL, Azure, and cloud-based web services
  • Strong analytical, organizational, and communication skills
  • Excellent written, verbal and interpersonal communication skills
  • Proficiency with Microsoft Office
  • Ability to work collaboratively with a diverse population

Complete an online application.

DPS is an Equal Opportunity Employer.  Pre-employment drug screen required.


Quality Assurance Specialist

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Dental Prosthetic Services is seeking a quality and detail oriented, customer focused individual to serve as Quality Assurance Specialist. As a member of the Quality team, you will be responsible for maintaining quality standards by approving finished products manufactured in the laboratory, which include crowns, bridges, partials, dentures, and orthodontic appliances. You will maintain product integrity, assist in the development of, promote and adhere to internal quality systems, and provide regular feedback regarding quality control findings. You will also be responsible for other administrative duties as assigned.
* Prior Dental experience would be helpful.

Job Duties Include:

  • Maintains quality standards by approving finished products, confirming product specifications; conducting visual and measurements tests; returning products for re-work; confirming re-work
  • Examines outgoing product for inconsistencies to attain overall product integrity
  • Documents production results by completing reports and logs; summarizing re-work; inputting data in quality database
  • Updates job knowledge by participating in educational opportunities; reading technical publications
  • Assist in the development of internal quality systems
  • Promote and adhere to internal quality systems
  • Provide regular feedback to product owner
  • Provide constructive feedback to team members regarding quality control findings
  • Proactively contact customer to determine satisfaction of designated cases
  • Analyze quality trends and suggest corrective actions at company and doctor level
  • Support company core values and purpose
  • Regular and consistent attendance at work
  • Other duties as assigned

Qualifications:

  • Have excellent communication and inter-personal skills
  • Demonstrate the ability to communicate effectively to our customers (internal and external) and to effectively communicate with Lab Leadership
  • Able to set priorities and meet customer deadlines (internal and external)
  • Fluent in using the computer and associated software
  • Detail oriented, ability to multi-task and accomplish daily goals and objectives
  • Problem-solving and critical thinking skills
  • Process oriented
  • Specific vision abilities required by this job include close vision to see small details and read and comprehend handwritten or typed materials and ability to match shades
  • Ability to stoop, reach, walk, lift, pull, grasp, talk, hear, see, and use complex repetitive motion
  • Ability to sit for extended periods of time
  • Ability to make decisions and has leadership aptitude

Successful candidate must have strong problem solving skills, a natural curiosity, and excellent verbal and written communication skills. Must be self-motivated and be able to work independently as well as in a team environment.

You will be given the tools and resources to make a difference in the lives of the patients we serve while adding to the growing success of our Agile work environment that values smart, capable, creative people who are able to work in self-organizing teams. Personal accountability, courage, curiosity, a willingness to learn and respectful interactions are a MUST. A basic understanding of Microsoft Office is required. Previous dental and customer service experience is preferred. DPS is a family owned, full service laboratory with more than 50 years of history providing dentists with high quality dental appliances. We offer a competitive salary, benefits and on the job training.

Complete an online application.

DPS is an Equal Opportunity Employer.  Pre-employment drug screen required.


Implant Specialist

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Job Duties Include:

  • Receive and check in the incoming implant cases, update the daily implant incoming work tally sheet, read and understand the prescription associated with the incoming case:
    • Ability to identify the implant parts and the brand of the parts that may have been sent by the doctor as well as the ability to understand what parts might be necessary to order for the case
    • Ability to communicate with the dentist or oral surgeon and have a good understanding of dental implantology, confidently speaking with the doctor about their cases, offering appropriate suggestions to make their cases more successful for the doctor and the patient.
    • Write legibly on all documents/paperwork and call notes so that others within the lab will be able to understand the case, what the doctor is asking for and what the commitment to the doctor is (due date, type of restoration and the ability to produce an accurate billing sheet when the case is completed and ready to deliver.
    • Exhibit curiosity and stay current with evolving technology and applications
  • Ability to manage a small inventory of abutment parts, analogs and impression copings to support both the lab needs and our doctors
    • Accurately complete and fill impression coping orders for doctors
    • Able to fill out Web orders, follow up with suppliers for status on incoming inventory shipments
    • Maintain the inventory of consumables – cement, jig materials, soft tissue, waxes, knife blades, etc.
    • Maintain order records
  • Maintain the torque wrenches rentals to support our customers as needed
  • Maintain the inventory of consumables – cement, jig materials, soft tissue, waxes, knife blades, etc.
  • Ability to keep the work moving to maintain schedule and commitment dates to our doctors and internal customers
    • Ability to recognize if additional time is needed or additional production resources are needed to maintain flow
    • Ability to multi-task
    • Efficiently hand off work to the next internal customer
    • Able to effectively work with the ABS software, Laserfiche, Microsoft Outlook, 3Shape
    • Design custom abutments
    • Assemble abutment cases, including stickers
    • Prep QC including foiling the opposing model
  • Provide mentoring and ‘teachable moments’ to fellow team members – as needed
  • Attend meetings and/or Scrums (as required) for general lab day to day business, discuss customer feedback on work performed and delivered, etc.

Qualifications:

  • Knowledge and experience in dental implants
  • Proven leadership skills
  • Be a self-starter and able to work independently in a teamwork environment
  • Have excellent communication and inter-personal skills
  • Demonstrate the ability to communicate effectively to our customers (internal and external) and to effectively communicate with lab leadership
  • Able to set priorities and meet customer deadlines (internal and external)
  • Fluent in using the computer and associated software
  • Detail oriented, ability to multi-task and accomplish daily goals and objectives
  • Problem-solving and critical thinking skills
  • Ability to use a microscope and exhibit excellent eye/hand coordination and dexterity
  • Process oriented

Physical Demands:

  • Specific vision abilities required by this job include close vision to see small details and read handwritten or typed materials
  • Ability to stoop, reach, walk, lift, pull, grasp, talk, hear, see and use complex repetitive motion
  • Ability to sit for extended periods of time
  • Ability to lift up to 50 pounds

Complete an online application.

DPS is an Equal Opportunity Employer.  Pre-employment drug screen required.


Dental Technician Trainee

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IMG_5717Are you interested in a long-term career where you can make a difference in people’s lives every day?  Dental Prosthetic Services is an industry leader that is experiencing tremendous growth.

Job Duties Include:

  • Learn basic dental anatomy and terminology
  • Learn to fabricate and repair dental prosthesis and dental appliances such as dentures and partials using various hand tools and equipment
  • Learn to read and interpret dental prescriptions
  • Learn quality standard protocol, and steps taken to ensure compliance with protocol

Successful candidate will be detail oriented, enjoy working with their hands and thrive in a fast-paced environment.  Work schedule is Monday-Friday with daytime hours.  Must be able to lift 50 pounds. DPS offers a competitive salary, excellent benefits and a casual work environment.  We have been providing dentist’s high-quality Dentures, Partials, Crowns and Bridges for more than 45 years.

Complete an online application.

DPS is an Equal Opportunity Employer.  Pre-employment drug screen required.


Part-Time Delivery Driver – Des Moines

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We are seeking highly dependable, part-time delivery drivers to help expand our delivery route in the Des Moines metro area. The DPS Delivery Driver performs work in the operation of a vehicle to assure safe pickup and delivery of cases to our customers within the designated delivery route.

DPS Car Web

Job Duties Include:

  • Follow work orders  while making delivery and pick up of DPS products to customer sites along designated route
  • Unload vehicle at customer site and pick up cases from customer location
  • Follow all safety regulations. Maintain clean and orderly work area at customer site to ensure safety for themselves and customers.
  • Ensure professional contact with customers and deliver a high level of customer satisfaction.
  • Maintain a clean and neat appearance at all times in order to favorably represent DPS.
  • Ensures products are delivered on time and in excellent condition.
  • Maintains a safe driving and working environment.
  • Ensure appropriate delivery documentation is completed on a daily basis.
  • Follows proper accident procedures.
  • Properly maintains vehicle and takes the necessary steps to report vehicle maintenance issues.
  • Ensures that assigned company vehicle is kept clean and presentable.
  • Other duties as assigned.

Physical Requirements:

  • The role will travel to various customer sites; each environment will differ as a result.
  • This position is very active and requires the employee to stay alert and focused while driving. They will frequently lift and/or move items up to 30 lbs.
  • Standing, walking, twisting, grasping, reaching, pushing, pulling, bending, kneeling, sitting, stooping, crouching, will be required. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  • The route driver will frequently interact with customers. The ability to climb stairs is also needed.
  • Extensive day travel will be required with this role.
  • To accomplish their tasks, the position will need to work around variety of weather environments which Iowa offers (i.e. sun, rain, sleet, rain, snow, cold, heat)
  • Work hours: 6:00 am until route is complete (typically mid to late afternoon), Monday-Friday, 1-3 days per week

Position Requirements:

  • High School Diploma or equivalent
  • Based in the Des Moines metro area
  • Excellent communication and decision making skills
  • Ability to lift, load, and deliver merchandise
  • Valid driver’s license with a clean Motor Vehicle Report and ability to meet DPS driving requirements
  • Excellent customer service communication skills in order to interact with customers. Must provide professional contact and appearance with customers which upholds DPS’s brand image
  • Ability to read and follow directions and work orders
  • Ability to follow all safety requirements/protocols
  • Customer-focused and an excellent team-player
  • Flexible with the ability to adapt to varying situations
  • Consistent, regular attendance is an essential job function
  • Drivers – 21 years or older
  • Ability to pass pre-employment drug screen

Complete an online application.

DPS is an Equal Opportunity Employer.  Pre-employment drug screen required.


Part-Time Delivery Driver

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The DPS Delivery Driver performs work in the operation of a vehicle to assure safe
pickup and delivery of cases to our customers within the designated delivery route.

DPS Car Web

Job Duties Include:

  • Follow work orders  while making delivery and pick up of DPS products to customer sites along designated route
  • Unload vehicle at customer site and pick up cases from customer location
  • Follow all safety regulations. Maintain clean and orderly work area at customer site to ensure safety for themselves and customers.
  • Ensure professional contact with customers and deliver a high level of customer satisfaction.
  • Maintain a clean and neat appearance at all times in order to favorably represent DPS.
  • Ensures products are delivered on time and in excellent condition.
  • Maintains a safe driving and working environment.
  • Ensure appropriate delivery documentation is completed on a daily basis.
  • Follows proper accident procedures.
  • Properly maintains vehicle and takes the necessary steps to report vehicle maintenance issues.
  • Ensures that assigned company vehicle is kept clean and presentable.
  • Other duties as assigned.

Physical Requirements:

  • The role will travel to various customer sites; each environment will differ as a result.
  • This position is very active and requires the employee to stay alert and focused while driving. They will frequently lift and/or move items up to 30 lbs.
  • Standing, walking, twisting, grasping, reaching, pushing, pulling, bending, kneeling, sitting, stooping, crouching, will be required. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  • The route driver will frequently interact with customers. The ability to climb stairs is also needed.
  • Extensive day travel will be required with this role.
  • To accomplish their tasks, the position will need to work around variety of weather environments which Iowa offers (i.e. sun, rain, sleet, rain, snow, cold, heat)
  • Work hours: 6:00 am until route is complete (typically mid to late afternoon), Monday-Friday, 1-3 days per week

Position Requirements:

  • High School Diploma or equivalent
  • Excellent communication and decision making skills
  • Ability to lift, load, and deliver merchandise
  • Valid driver’s license with a clean Motor Vehicle Report and ability to meet DPS driving requirements
  • Excellent customer service communication skills in order to interact with customers. Must provide professional contact and appearance with customers which upholds DPS’s brand image
  • Ability to read and follow directions and work orders
  • Ability to follow all safety requirements/protocols
  • Customer-focused and an excellent team-player
  • Flexible with the ability to adapt to varying situations
  • Consistent, regular attendance is an essential job function
  • Drivers – 21 years or older
  • Ability to pass pre-employment drug screen

Complete an online application.

DPS is an Equal Opportunity Employer.  Pre-employment drug screen required.


Customer Care Specialist

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Job Duties Include:

  • Accurately process incoming and outgoing cases
  • Data entry of incoming cases
  • Answering a multi-line phone in a courteous and timely manner
  • Respond to customer requests in a manner that will achieve the highest level of customer satisfaction possible
  • Develop and maintain positive, productive relationships with team members, team leaders, employees and clients

Qualifications:

  • Minimum one year customer service and/or administrative experience required
  • Previous experience in a dental office setting is a plus
  • Data entry and computer skills required
  • Microsoft Office experience is preferred
  • Experience with shipping and receiving preferred
  • Effective written and verbal communication

Complete an online application.

DPS is an Equal Opportunity Employer.  Pre-employment drug screen required.

General Applications –

Thank you for your interest in Dental Prosthetic Services.  We are always eager to meet experienced and talented technicians who would like to join our team.

If you feel that your skills and experience are aligned with our organization, please feel free to complete a general application online.

At DPS, you will be given the tools and resources to make a difference in the lives of the patients we serve while adding to the growing success of our Agile work environment that values smart, capable, creative people who are able to work in self organizing teams. Personal accountability, courage, curiosity, a willingness to learn, and respectful interactions are a MUST. Dental experience a plus, however we offer a paid training program for the right person.

Work schedule is Monday-Friday with daytime hours.  DPS offers a competitive salary, benefits and a casual work environment.

DPS is an Equal Opportunity Employer.  Pre-employment drug screen required.